You can contact the Payontime team by either:
Writing to the address below:
The Credit Protection Association PLC
350 King Street,
London W6 0RP
Or you can contact us by email at:
Known issues! Invalid token when reseting a username or password. If you forget your username or password and click on forgotten password or forgotten username you may get an invalid token message. This problem only seems to happen with Google Chrome or Safari on the Macintosh. To resolve the problem either change your browser to Internet Explorer or better still Firefox. Google Chrome is good, but does has some stupid issues. Alternatively, just email me and I will reset the password/username for you.