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Customer extending payment terms

  • Brian Atkinson
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13 years 8 months ago #24 by Brian Atkinson
Customer extending payment terms was created by Brian Atkinson
Hi

I have been doing business with a large organisation for a number of years. Now they are trying to make me to sign an annual contract stipulating that payment terms are 9 weeks and that late payment can only be considered after this period and that unless the contract is signed, I will get no more work from them.
Are they entitled to do this or is this against the law and what can I do about it?

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  • Chris Harvey
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13 years 8 months ago #25 by Chris Harvey
Replied by Chris Harvey on topic Re: Customer extending payment terms
Dear Brian

You can alter terms by mutual consent. The question is whether it makes business sense for you to do so. Are they a substantial customer and would the custom outweigh the stretch on your cashflow that would be imposed by the extended credit you would be offering them?

Best wishes



Chris

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  • Brian Atkinson
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13 years 8 months ago #26 by Brian Atkinson
Replied by Brian Atkinson on topic Re: Customer extending payment terms
Hi Chris

The client is not a substantial one but it is going to make a difference to my business if I refuse to sign the contract and I loose the customer. Yes we could extend the credit to them but it would make life more difficult. There is also the principal of what they are doing? As a small business I think they are using their position as a large company to take advantage.

Can the late payment legislation not be used in this situation? After all, that is what they are trying to do. Pay late!

Brian

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  • Chris Harvey
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13 years 8 months ago #27 by Chris Harvey
Replied by Chris Harvey on topic Re: Customer extending payment terms
Hi Brian

The problem with the legislation was that it was designed to be voluntary, a deterrent and to offer a default credit period of thirty days if no terms had been agreed. I wonder if it is possible for you to reach a compromise. Your client relies on your support to deliver their service and/or product and I am sure that changing suppliers with all the uncertainties that go with it is their least favoured option?

Regards



Chris

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