May I introduce myself. I am [Sally Jones, job title].
You will be pleased to know that we have now opened a credit account for your company, account number . My sales colleagues may have already contacted you about this but we too in Credit Services [or alternative department by name] would like to thank you for your business.
To ease communication and to provide prompt service, [John Smith] in this department will be responsible for your account. He can be contacted on his direct line which is [number]. The credit terms applicable to your account are:
Payment terms :30 days from date of invoice
Credit limit :£3,000
Our other terms are as set out in our Terms and Conditions (copy attached). We strive to keep costs to a minimum to ensure that we can offer our customers keen prices and excellent services. To do this prompt payment is important. If your payment is not received by the due date you will be contacted. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms. If the delay is caused by a problem of our own making please contact us and we will resolve it quickly.
You may also be contacted if your credit limit is exceeded. If you need to increase your credit limit we will be glad to review it.
Please confirm your acceptance of these terms by signing one copy of this letter below and returning it to me in the stamped addressed envelope provided.
I hereby acknowledge and accept the credit facility described above and that your Conditions of Sale will apply exclusively to all dealings between our companies.
Duly authorised for and on behalf of [ ]Ltd.