This section offers advice and guidance to small businesses on how to collect money owed to you and reduce bad debt losses. Prompt payment is an issue for everyone involved in the management and customer relations areas of a company, it should not just be read by sales or accounts staff.

The information for suppliers looks at preventative measures and possible ways of reducing the risk of late payment and bad debts. It also looks at the specifics of getting paid and how to manage credit and recover debts quickly and effectively.