Address 1
Address 2
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Thank you for bringing to my attention the queries concerning invoices [ ] and [ ]. These are now being dealt with and you will be contacted very soon with our findings.

Meanwhile, may I ask that you pay the undisputed part of the account which is now overdue amounting to £[ ]. Will you please send your payment to reach me by [date].

I have arranged that, from now on, my colleague [name] will contact you a week before the due date to discuss with you any outstanding queries so that these may be resolved quickly so avoiding overdue payment in future.

Yours sincerely

Credit services manager


Amount overdue : £
Payment terms : X days from date of invoice
Credit limit : £
Account : 123456