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What to do when a customer disputes an invoice

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11 hours 19 minutes ago #5320 by james@cpa.co.uk
What to do when a customer disputes an invoice was created by james@cpa.co.uk
What to do when a customer disputes an invoiceNobody likes getting a complaint when you were expecting a payment. You’ve chased an overdue invoice, and instead of money, you get a dispute. Frustrating? Absolutely. But ignoring it — or just repeating demands for payment — won’t make it go away. Sticking your head in the sand like an ostrich only delays resolution and damages relationships.Here’s a clear, step-by-step guide to addressing disputes, documenting them properly, and moving forward to get things resolved (and hopefully, paid).

cpa.co.uk/what-to-do-when-a-customer-disputes-an-invoice/

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  1. Forum
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