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BAD Payers

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13 years 10 months ago #341 by vakov
BAD Payers was created by vakov
Hi there I'm a smoll company dealing with a bad payers after asking me to send them up until now from december a 8 diferent types of applications and 8 diferent invoices for smoller amounts i have sent them this email yesterday with the full info staiting this:

I hope you are ok
This is the brake down of my applications so far each and every site is presented separately and all the hours worked so far applied on them! I hope that will help you and solve the whole misunderstanding!

As we speak my account is in greater dept on to the last application the amount owned by you was £4899.... which is dated in January and by today's day it goes up to £6225,....Is there a reason for this? As agreed Gintas account was cut out with £100 pounds which apply for his smoking habits!!!As far as I am concerned that was the only problem with the previous applications Gintas and his hours??? IF this issue is solved can get my payment on Friday

We are exercising our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation, as we have not been paid according to the agreed credit terms.

Please send your payment for the amounts owned before this application to reach us by Friday 11.02.11

Will you please send your payment for the amount owned to enable us to continue to provide you with the prompt service you rightly expect from us.

If You have any furder questions please do not hesitate to contact me!!!

then i have resived two separeted emails from them sying!!!

To facilitate payments currently due on the system we require the following invoices to be raised.£440 – job 1£550 – job2 £550 –job 3 £195 – job 4. I just take of the name of th jobs and named i 1,2,3,4.
All the above figures should be on separate invoices and show the 20% deduction for Tax.Trust that clarifies, please also note that we have not received any booking in from you for the last 2 or 3 weeks of works.

Haw I can send them a invoice for the past three weeks when i did not done any works for them???? and then the last email with attched copy from this one:))sending me the same info again

We are disappointed to receive an email that says:

“We are exercising our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation, as we have not been paid according to the agreed credit terms.”

As you will be aware you cannot apply to enforce a debt unless the debt is agreed and as your applications are not currently agreed it becomes a mute point.
Please find attached a second request for invoices for monies that have been agreed, which when we have received the correct invoices payments will be made.

At this stage we can work through your previous applications.

so what shoul i do with them???and haw to reply on to the wast email we can see clearly that they play me around is not that they not going to pay is when they are going to????so haw the debiit is not agreed when the works are done and they have been playing around for mounths

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13 years 10 months ago #342 by David J
Replied by David J on topic Re:BAD Payers
Not sure how to read this question. What is an application?

It looks to me as if the customer is willing to pay once they receive invoices in the form that they have requested. Then after, review the other applications. Are you invoicing them promptly and with all of the correct details?


David

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13 years 10 months ago #343 by vakov
Replied by vakov on topic Re:BAD Payers
application for payment which has to be veryfied by them within a week and them invoice..they have them invoices in 8 different types and standarts nad on eash and every one they are ok no problem payment due on friday and on the and 4 or 5 k short!!!and is never them folt!!

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13 years 10 months ago #345 by peterthepainter
Replied by peterthepainter on topic Re:BAD Payers
If you read my post i have had similar problems. My bad and irregular payer has never paid the full amount of all the invoices given. I have learnt that a bad payer will try and deduct anything from yor invoices to get away with paying less to you. I noticed you mentioned smoke breaks. Bad payers will try and deduct money for smoke breaks, longer tea breaks, damage to property and question how many hours per day you have actually worked. It is just excuses they use to get out of full payment.

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13 years 10 months ago #347 by jimbo22
Replied by jimbo22 on topic Re:BAD Payers
If the debtor believes that the invoice is incorrect, he should pay what he believes is the correct amount due, within the credit terms agreed. It is not lawful under the legalisation practice for the entire amount to be withheld. If the entire amount is withheld then you are entitled to compensation and interest. They should not be asking you to submit and then re-submit and then to re-adjust, an invoice is an invoice and as long as it has amounts due for payments, how it is presented it not up to the debtor to dictate.

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