Debtors rights

Hello Gatu

One of the items you should have on your terms of trade is a time limit for any dispute on the invoice or goods and services to be raised. Include it on the invoice or mention it in a follow up phone call.

Is this the first time that the debtor has raised an issue? Did they seek an acknowledgment from you that there was an issue?

Firstly I would point out the the debtor that any part of the invoice that is not disputed should be paid immediately. It is up to you to resolve the disputed part.

Of course the debtor has a right to raise an issue that they were not happy with. Not six months later though, that is clearly delaying tactics on an invoice that is already five months late!



David