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Do I include this "We understand and will exercise..." on all our quotes/invoices even to loyal cus

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12 years 3 months ago #786 by p_h_s@live.co.uk
Hi, My partner is self employed plumber, my question is a matter of judgement but should I include this paragraph "We understand and will exercise...etc" on all our quotes and letter heads? He has many loyal customers such as builders who always pay him on time and generally private customers pay on time also, mostly on completion without the need to state credit terms, I put on our quotes "payment on completion" when they don't would you put it on the invoice then to spur them on? I think it may be a good idea to put it on quotes & invoices to new businesses to clarify when we expect payment and really we want all our work to be paid on completion not within 30 days as these companies tend to do! We also have a company that constantly are late with their payments and when I did include this on our invoices to them I got a snotty response from their accountant saying that it won't work in retrospect as they work on 60 day terms which we can't do and have never agreed to, we get a lot of work from them so have just had to kind of forget the interest thing and wait till they decide to pay. Can you advise anything? Thanks, Ellie

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12 years 2 months ago #789 by David J
Hello Ellie
It is not legally necessary to add the statement to your stationary but it is a good idea to. Actually after a recent case I have been discussing with someone I would recommend all businesses to add to their invoices "We understand and will exercise our statutory right to interest under the Late Payment of Commercial Debts (Interest) Act 1988 if we are not paid according to agreed credit terms". Just as a safety net. Prompt payers and loyal customers will understand. The last part is important. Agreed credit terms. To ensure you get paid well it is important to agree payment terms before supplying goods or services.

If you have a company that pays you on 60 day terms but you are getting a lot of business from them then you have to decide the value of that business in difficult times.

Regards

David

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12 years 2 months ago #792 by Safe_UK
Hi Ellie,

As David says legally you do not have to include this on your invoice, but it can help to include it.

We also have a company that constantly are late with their payments and when I did include this on our invoices to them I got a snotty response from their accountant saying that it won't work in retrospect as they work on 60 day terms which we can't do and have never agreed to, we get a lot of work from them so have just had to kind of forget the interest thing and wait till they decide to pay.


And that accountant doesn't know what they are talking about as the legislation does (generally) work in retrospect and unless you have agreed to 60 day terms in writing or by accepting their terms then it's likely the 30 day "default" credit period would apply.

Theoretically you could pursue the late payment charges up to six years after the invoices have been paid.

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11 years 6 months ago #955 by Littlemac
Does this clause need to be in a Contract?
Thanks.
June

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