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Advice on getting client to pay 5 month old invoice for £5000

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5 years 2 months ago #1936 by whatuk
Hi,
I would really appreciate some advice with how to deal with a particular client I have. I am a freelance animator, and have worked for this client several times, so I don't really want to be too aggressive with them as they have always paid (in the end) in the past. But it seems like the more my invoice is for, the slower they pay.
I am currently waiting on an invoice for £5000 from January. They say the reason they haven't paid is they have been waiting for their clients to pay, but they always say this. And I have to go on and on at them, and chase them every week, trying to get through to their finance department who fob me off, and dont return my emails or phone calls.
At the moment it feels a bit like a bully has stolen my lunch money and wont give it back.

What's worse with this job, is a friend worked on the job with me, and he got his accountant to chase it up, and within 2 days of his accountant speaking to them he has been paid. Which just seems to make their disrespectful attitude towards me even clearer.

They have this info on their PO:

"We will pay for the work when the client pays us. Whilst it has been contractually agreed with our client that they will pay within 30 days of invoice submission, in our experience this is rarely the case, and may take up to 90 days or longer. We undertake to keep all suppliers informed as to the cash flow status of the work. Invoices will then only be paid at the end of the following month from the date of receipt, provided that the details on the invoice are correct and the Producer in charge of the Project or Authorised Signatory has signed it off. "

Because this is in the PO Is there anything I can do? Or have I agreed to it by accepting the PO?

Any advice would be really welcome,

cheers

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5 years 2 months ago #1937 by james@cpa.co.uk
Hi,

I have asked our legal department to look at your query and i will come back to you on the terms of the PO as I personally am unsure as to their consequences and whether they are binding.

However from the experience of your friend, it seems like it would be worthwhile engaging a third party to help collect this debt. We would be happy to help and we can pass the costs on to your debtor.

Please feel free to email me if you would like assistance.

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5 years 2 months ago #1938 by whatuk
great, thanks james. i've sent you an email.

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5 years 2 months ago - 5 years 2 months ago #1939 by whatuk
hi james, did your legal department have any advice in the end?

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5 years 2 months ago #1940 by james@cpa.co.uk
Hi,

Our Legal advisors need to discuss the details with you before they can provide any advice because it is not clear cut.

if you could call us on 020 8846 0000 and ask for Ray White.

James

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4 years 11 months ago - 4 years 11 months ago #1967 by LarryMoss
Thanks for providing information.

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