× Post questions here about other issues concerning late payment.

sole traders customer has still not paid invoice or replied

More
3 years 1 month ago #2639 by Mckinnondecorators
Hi, sorry if this question has already been asked. I'm new to this site. Anyway...

I'm a self employed painter and decorator and I have recently carried out a weeks worth of work for x amount through a property agency. They had a flat that was going on the market for sale and the home owner wanted it painted. Now, like all my customers I type up a headed quote detailing Labour and material charges in a simple format along with a small section at the bottom that states "agreement" and mentions that payment must be made within 5 working days of the invoice date or a late payment charge may be applied (I didn't say how much/% rate). I've never had any problems with later payments before or with previous work through this particular property agency.

However, it has now been around 8 days since the invoice was sent to the property agency who forwarded it to the home owner. Since then i have asked the agency to follow up payment after 5 days since the original invoice was sent and I have still heard nothing back. So I'm starting to get a bit worried. All work is complete, invoices sent, no disputes regarding quality of work, bank details are on the invoice etc... it's simply an overdue balance.

How would I go about adding interest (daily rate etc) or late payment charge? I'm also in Scotland so I'm not sure if that would be an issue. Think it's something I should have had in place a long time ago.

Thanks in advance,

Michael

Please Log in or Create an account to join the conversation.

More
2 years 10 months ago #2779 by j.salmon@cpa.co.uk
Hi Sorry, for some reason I missed this message when it was posted.

I don't know if the invoice is still outstanding but here is my response.

1) being in scotland is not an issue
2) If the customer agreed to your 5 day terms then you can add interest and a late payment compensation charge. You simply need to calculate it, add it to the invoice and write a letter to the client letting them know the revised balance is now due.

You do not need to issue a seperate invoice for interest and compensation.

Please Log in or Create an account to join the conversation.

More
2 years 6 months ago - 2 years 6 months ago #3029 by alewismclean
I sent my invoices via Joist for the customers to sign but none ever do. Do they have to sign the document for them to agree to your payment terms. For example mines states on the top of the invoice that it's 30 days. I also state that all materials remind my property until paid in full.

Please Log in or Create an account to join the conversation.

More
2 years 6 months ago #3036 by j.salmon@cpa.co.uk
Hi,

Ideally, you would get your customers to agree your terms when they place the order. If you just put it on your invoice, they can argue they haven't agreed to those terms.

James

Please Log in or Create an account to join the conversation.

Time to create page: 0.125 seconds