Credit advice

An Aged Debt Analysis is the essential working tool for collectors and the best control document for senior management to monitor trends and weaknesses.

List accounts in order of size - largest debt first.

Computerised Systems - use an open-item version of the statement sent to each account showing all unpaid items - current and overdue - with disputed billings segregated for action.

Manual System - use paper copy statements as above, but change to open-item display as soon as possible (the brought-forward balance method is outdated and generates too many queries).