- Design an attention-grabbing invoice that is better than any you see coming into your own company.
- Keep it brief and clear. Get rid of 'clutter' such as advertising and technical detail - the Invoice is for accounts staff to use.
- Invoice within 24 hours of a chargeable event. Remember, nothing happens until your bill gets into the customer's payment process.
- DO INCLUDE: payment terms and due date, date, delivery date and method, description, price and total payable and especially the customer order number or payment authorisation - essentials!
- Send the Invoice to a named individual. Use FIRST CLASS post to beat customer closing deadlines. Use a courier for very large values.
- You cannot expect customers to pay against incorrect invoices - make sure yours are accurate.